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General

What size does Ellie wear?

Ellie wears an XS in bottoms and tops.

When will you be restocking?

Each piece is limited-edition and there are no guarantees there will be a restock. Please sign up to the 9186 newsletter to be notified of any restocks. 

How can I contact you?

Please email hello@9186collective.com for all enquiries. Thank you! 

Shipping

What are your delivery times?

Domestic orders throughout Australia are sent by Australia Post. 

Australia post standard postage 5 -7 business days

Australia Post Express 3 - 5 business days

All international orders are sent via DHL Express 1-3 business day.

We offer free shipping for orders over $150 AUD. 

Do you ship worldwide?

Yes we do! All orders outside of Australia will be shipped using DHL Express to ensure timely delivery 1 – 3 business days.   

My Order

What is your return policy?

We do not provide refunds for change or mind returns. 

We are happy to exchange or provide a credit note within 14 days of purchase.

Please see our RETURNS POLICY.

Do you offer exchanges?

We are happy to offer exchanges for any products within 14 days of purchase. 

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