General
What size does Ellie wear?
Ellie wears an XS in bottoms and tops.
When will you be restocking?
Each piece is limited-edition and there are no guarantees there will be a restock. Please sign up to the 9186 newsletter to be notified of any restocks.
How can I contact you?
Please email hello@9186collective.com for all enquiries. Thank you!
Shipping
What are your delivery times?
Domestic orders throughout Australia are sent by Australia Post.
Australia post standard postage 5 -7 business days
Australia Post Express 3 - 5 business days
All international orders are sent via DHL Express 1-3 business day.
We offer free shipping for orders over $150 AUD.
Do you ship worldwide?
Yes we do! All orders outside of Australia will be shipped using DHL Express to ensure timely delivery 1 – 3 business days.
My Order
What is your return policy?
We do not provide refunds for change or mind returns.
We are happy to exchange or provide a credit note within 14 days of purchase.
Do you offer exchanges?
We are happy to offer exchanges for any products within 14 days of purchase.
